Resources
Using UXDuty
Step-by-step guides for running scans, connecting analytics, inviting your team and reading results.
Articles
WCAG accessibility: a legal requirement and a Consumer Duty essential
WCAG 2.2 is a legal requirement for the UK public sector and an essential evidence point for Consumer Duty. The disabilities it covers map directly onto the customers regulators worry about most.
Consumer Duty: the cost of non-compliance
Consumer Duty is not a soft obligation. The FCA can fine, restrict and publicly censure firms that fail it - and increasingly, evidence of due diligence is what separates a warning from a sanction.
Where does user analytics fit into UX research?
Analytics tells you where customers drop off. Research tells you why. Knowing where each one fits - and where they don't - is the difference between a metric that informs and one that misleads.
6 most common accessibility errors
WebAIM research finds 96% of all accessibility errors fall into the same six categories - and have done for the last seven years. Fixing these few would meaningfully lift accessibility across the web.